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// THANK YOU FOR YOUR SAUNA PURCHASE

WELCOME TO THE INSIGNIA FAMILY

Use this page as your one place for everything you need for your new Insignia sauna, from installation and setup to how-to guides, warranty information, maintenance and ongoing support.

4 Key points for your install

A few simple steps to help make installation day run smoothly.

1
Unpack & check your delivery

Unpack & check your delivery

If anything is missing, incorrect or damaged, please contact us as soon as possible so we can help.

2
Download Instructions

Download Instructions

Download the installation instructions and, where possible, have a printed copy ready for your installer.

3
Have you prepared the space?

Have you prepared the space?

Make sure the installation area is clear, level and ready for your new sauna, with suitable access and any required electrical supply prepared before your installer arrives.

4
Register Warranty

Register Warranty

Make sure you register your warranty to receive the full warranty cover for your sauna.

SAUNA INSTRUCTIONS

Find everything you need to install, operate and maintain your Insignia sauna correctly. Our sauna instructions provide clear guidance on assembly, controls, heating systems, features, maintenance and everyday use, helping you get the best from your sauna. Select your Insignia sauna model to access the relevant instruction manual and supporting information.
Instruction Manuals

HOW TO VIDEO GUIDES

Our Insignia how-to videos provide clear, step-by-step guidance to help you install, operate and maintain your sauna with confidence. Available for select Insignia sauna models, these practical video guides cover assembly, control panel setup, features, maintenance and troubleshooting, helping you understand your sauna and get the most from it.
Coming Soon

CHECK YOUR DELIVERY

When your Insignia sauna arrives, take a few moments to check all packaging and components for damage, missing parts or defects. Any issues should be reported within 30 days of delivery and before installation begins. If you notice anything that isn’t right, please contact our team using the button below and we’ll be happy to assist.
Contact us

WARRANTY INFORMATION + Registration

Your Insignia sauna comes with a manufacturer’s warranty for added peace of mind. Find everything you need to understand your sauna warranty, including coverage information, warranty periods and important terms, plus details on how to access support should you need assistance with your sauna.
Register Now

HELP & ADVICE

For help and advice with your Insignia sauna, our dedicated online Support Hub brings everything you need together in one place. Access installation guides, how-to videos for select models, FAQs, warranty information and technical support, making it quick and easy to find answers and keep your sauna performing at its best.
Support Hub

CLEANING & MAINTENANCE

Keep your Insignia sauna looking and performing at its best with the correct cleaning and maintenance routine. Regular care of the timber, glass, heaters and internal components will help protect your sauna’s appearance and performance. Always follow the recommended maintenance guidance for your specific sauna model and avoid harsh or abrasive cleaning products.
view care guide

A THANK YOU FROM OUR DIRECTOR

Thank you for choosing Insignia and welcoming one of our saunas into your home. We’ve spent years developing saunas that combine thoughtful design, dependable performance and quality craftsmanship, so it means a great deal when a customer chooses Insignia.

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