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Frequently Asked Questions


What is a steam shower?

A steam shower is a concept born from the conventional shower enclosure but modernised to become a spa environment whilst offering all the same attributes as a standard shower enclosure. Each shower is built as a standalone unit and is self-contained with an in-built steam function providing the ability to transform the enclosure into a steam room. Being a self-contained enclosure, the steam is held within the shower, preventing water vapour damage to the rest of your bathroom."
*Model dependant

How exactly do steam showers function?

In a steam shower, rather than using hot water, a steam generator is used to generate steam that is then used to humidify the space. All our steam shower cubicles are equipped with digital controls that allow the user to turn on the steam, which in turn activates an electronic valve that causes cold water to be pumped into the steam generator. The generator then heats the water, causing it to boil, and transfers it to a steam head, which causes the cabin to be filled with warm, calming steam.

How does aromatherapy work with a steam shower?

The Insignia Creative Team has developed a simple and innovative way to infuse the steam in your Insignia steam shower. Essential aromatherapy oils from Insignia can de added to special oil diffuser pads, these are then inserted in the newly developed steam guard, which is fitted at the steam outlet within the shower. As the steam passes through the steam guard and the oil diffuser pads, it infuses the steam with the fragrance of the chosen oil. Insignia provides aromatherapy infusion kits for all steam products, as well as a selection of essential oils and diffuser pads, to give your showering experience that little extra touch of luxury.

What is chromatherapy lighting?

Across the Insignia range of showers*, most models now come with the innovative chromatherapy lighting system. This feature allows you to bathe the inside of your shower enclosure with vibrant or soothing lighting to match your mood. The lighting system is contained within the shower itself and can be controlled and adjusted from the shower control panel. Select the colour you desire or slowly scroll through the built-in colour spectrum. A truly different way to enhance your showering experience.
*Model dependant

What types of sauna do Insignia offer?

Insugnia offer three types of sauna. 1. Traditional Saunas that will heat up the air around you, water is poured onto heated sauna stones to create steam and increase humidity. 2. Far Infrared Saunas that will provide large wavelength and invisible light energy which penetrate deep within the body. 3. Hybrid Saunas, which are a combination of both Traditional Saunas and Far Infrared Saunas, offering the best of both worlds.

What is a far infrared sauna?

An infrared sauna heats up your body directly using a far infrared light source without heating up the atmosphere around you, creating a more pleasant environment. A traditional sauna will heat up the air around you, water is poured onto heated sauna stones to create steam and increase humidity. For more far infrared sauna information please click here.

How much does it cost to run Insignia products?

With rising energy costs, it’s important we all know how much any item will cost to run and use. So how can we all save money and still enjoy not only life basics but the occasional little treats? At Insignia, we are not only conscious of the present and future but were very much so in the past. In fact, Insignia has been working closely for many years with our production companies to drive costs down and become more efficient in not only water consumption but also raw energy costs. For more detailed information on running costs, please click here.

How long is my warranty?

All Insignia products come with a 12-month parts-only warranty. The start of your warranty is the date on which your product was collected or delivered. Insignia also offer extended warranties of 2 years and 5 years*. To qualify for the extended term, you must register your product within 90 days of delivery or collection. There is no cost to extend your warranty but please do remember, this has to be carried out within 90 days.
*Model dependant