Frequently Asked Questions

What is a steam shower?

A steam shower is a concept born from the convectional shower enclosure but modernised to become a spa environment whilst offering all the same attributes as a standard shower enclosure. Each shower is built as a standalone unit and is self-contained with an in-built steam function providing the ability to transform the enclosure into a steam room. Being a self-contained enclosure, the steam is held within the shower preventing water vapour damage to the rest of your bathroom."
*Model dependant

How exactly do steam showers function?

In a steam shower, rather than using hot water, a steam generator is used to generate steam that is then used to humidify the space. All our steam shower cubicles are equipped with digital controls that allow the user to turn on the steam, which in turn activates an electronic valve that causes cold water to be pumped into the steam generator. The generator then heats the water, causing it to boil, and transfers it to a steam head, which causes the scabin to be filled with warm, calming steam.

How does aromatherapy work with a steam shower?

The Insignia Creative Team has developed a simple and innovative way to infuse the steam in your Insignia steam shower. Essential aromatherapy oils from Insignia can de added to special oil diffuser pads, these are then inserted in the newly developed steam guard, which is fitted at the steam outlet within the shower. As the steam passes through the steam guard and the oil diffuser pads it infuses the steam with the fragrance of the chosen oil. Insignia provide aromatherapy infusion kits for all steam products as well as a selection of essential oils and diffuser pads to give your showering experience that little extra touch of luxury.

Can I use any essential oil in the system?

We do not advise to use an alternative essential oil with the Insignia aromatherapy systems. All of our essential oils are created for our systems only. Steam mixed with essence carries different properties and not all oils are suitable. Our essential oils are tried and tested with our systems to eliminate the possibilities of any adverse reactions that can occur when using a different oil. To ensure the safe use of oils in steam, a cosmetic license set by the E.U. should be obtained. 99% of essences on the market are not totally pure, this means that they are using synthetic products and do not have a license.

What is chromatherapy lighting?

Across the Insignia range of showers*, most models now come with the innovative chromatherapy lighting system. This feature allows you to bathe the inside of your shower enclosure with vibrant or soothing lighting to match your mood. The lighting system is contained within the shower itself and can be controlled and adjusted from the shower control panel. Select the colour you desire or slowly scroll through the built-in colour spectrum. A truly different way to enhance your showering experience.
*Model dependant

How do the hydrotherapy massage jets work?

By using its pump, the hydrotherapy jets draw water into themselves (passing through a filter along the way). It is then heated by passing through the heating element before being blasted via the jets back into the shower. The powerful jets then provide a vigorous underwater massage and increasing blood flow.

How does the Bluetooth Audio system work?

Insignia showers* have built-in audio speakers as a standard feature. These are directly linked to the shower control panel inside the enclosure. Activate the audio feature and the FM radio will come on letting you listen to your favourite breakfast show as you get ready for the day ahead. The system is also Bluetooth enabled so that you can pair your mobile phone or tablet to the shower and listen to your own playlist. Once paired the control panel will allow you to use all the usual functions of playback, pause, skip etc, without ever leaving the shower or risking water damage to you mobile device.
*Model dependant

How long is my warranty?

All Insignia products come with a 12-month parts only warranty. The start of your warranty is the date at which your product was collected or delivered. Insignia also offer extended warranties of 2 years and 5 years*. To qualify for the extended term you must register your product within 90 days of delivery or collection. There is no cost to extend your warranty but please do remember, this has to be carried out within 90 days.
*Model dependant