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WELCOME TO THE INSIGNIA FAMILY

Use this page as your one place for everything you need for your new Insignia shower, from installation and setup to how-to guides, warranty registration, maintenance and ongoing support.

SHOWER INSTRUCTIONS

Find everything you need to install, operate and maintain your Insignia shower correctly. Our shower instructions provide clear guidance on assembly, controls, features, maintenance and everyday use, helping you get the best from your shower. Select your Insignia shower model to access the relevant instruction manual and supporting information.

IMPORTANT - DO YOU HAVE YOUR CONNECTION HOSES ?

The WRAS-approved flexible braided shower hoses are essential for the correct installation and operation of your Insignia shower, providing the connection between your hot and cold water feeds and the shower unit. If you haven’t already purchased yours, use your exclusive customer discount to order the required hoses for your installation.

HOW TO VIDEO GUIDES

Our Insignia how-to videos provide clear, step-by-step guidance to help you install, operate and maintain your shower with confidence. From assembly and control panel setup to maintenance and troubleshooting, our practical video guides make it easier to understand your Insignia shower and get the most from its features.

WARRANTY INFORMATION + REGISTRATION

Your Insignia shower comes with a standard manufacturer’s warranty for peace of mind. Register your product after purchase to access the extended warranty, giving you additional protection for longer. Find everything you need to register your shower, understand your warranty cover and access support should you need it.

CHECK YOUR DELIVERY

When your Insignia shower arrives, take a few moments to check all packaging and components for damage, missing parts or defects. Any issues should be reported within 30 days of delivery and before installation begins. If you notice anything that isn’t right, please contact our team using the button below and we’ll be happy to assist.

HELP & ADVICE

For help and advice with your Insignia shower, our dedicated online Support Hub brings everything you need together in one place. Access installation guides, how-to videos, FAQs, warranty information and technical support, making it quick and easy to find answers and keep your shower performing at its best.

CLEANING & MAINTENANCE

Keep your Insignia shower looking and performing at its best with the correct cleaning and maintenance routine. We recommend using hot soapy water only and avoiding harsh bathroom cleaners or abrasive products, which may damage chrome finishes and other components. Regular, gentle cleaning will help protect your shower’s appearance and maintain its finish for years to come.

A THANK YOU FROM OUR DIRECTOR

Thank you for choosing Insignia and welcoming one of our showers into your home. We’ve spent years developing products that combine thoughtful design, dependable performance and everyday comfort, so it means a great deal when a customer chooses Insignia.

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