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Technical Support

Insignia Technical Support

Insignia Shower Outlet understand that installing and maintaining your new shower is an important aspect of your purchase. This is why you can now have access to a full range of support. From downloadable instructions, video tutorials, email through to telephone access to our shower experts, you can be sure to have all your technical questions answered.

Access to the Insignia Shower Outlet Technical Support can be obtained below:

Insignia Instruction

Your shower instructions available online

Insignia Online Instruction

In most instances, the quickest and easiest solution to your technical query will be the instruction manual. All Insignia instruction manuals are now available online and free to download.

A step-by-step how to build section makes the construction of any Insignia shower the simplest of DIY tasks and will have you enjoying the amazing features of your new shower in no time.

You will also find detailed drawings of your shower with all major dimensions indicated, general maintenance and cleaning tips included as well.

Access Insignia online shower instructions here.

Insignia FAQ

Searchable database of the most common questions

Insignia Online FAQ

Insignia have created a large database of the questions most frequently asked by our customers and the relevant answers. Search through and see if the question you have already has an answer.

A built in search function makes it easy to access all the information you will need in a quick and easy fashion.

The database of information is constantly updated and where an unusual question does occasionally appear we add this to the database with the questions answer to the benefit of future users.

Access Insignia online frequently asked questions here.

Insignia YouTube

Watch YouTube tutorial videos on the Insignia channel

Insignia youtube

The Insignia YouTube channel is pack full of how-to and tutorial videos on the complete range of showers and their unique functions. How to install, how the LeakFree trays work and all the way to how to use your control panels.

Complete with detailed close ups and full narration Insignia's tutorials are a great place to answer your technical questions.

Why not subscribe to the channel wich also has a selection of humorous short animations and product videos.

Watch Insignia tutorials on YouTube here.

Insignia telephone

When you're really stuck speak directly to an expert

Insignia telephone contact

When all else fails Insignia have a dedicated Technical Team who you can call and speak to an expert directly. You can be sure that your question will be answered, not matter how obscure.

Call 01908 317512 (local rate number)

Technical calls are handled between the hours of 10:30 - 15:30 Monday to Friday

All calls are logged on to our timed response system to ensure when a Technician calls you back he will have the answer to your query. This cuts down waiting times.

We aim to answer all calls within one hour but waiting times can vary during busy periods

As some of the calls to the support line require detailed answers and talk-through's and the team will not rush a call until the correct answer to a problem is fully understood, calls can take as long as required. So please call back if all the lines are busy.

Call the Insignia shower experts on 01908 317512. Open Monday to Friday 10:30 - 15:30.